1. Items returned in Original Packaging, Unused, Unopened and Unbroken are assessed 15% restocking fee.
2. Please provide a note with a reason for return and copy of the invoice.
3. All returns must be packaged securely, otherwise they will not be accepted - insurance recommended.
4. Defective items should be returned to manufacturer.
5. Insufficient addressed, Unclaimed and Refused packages will be issued a refund minus our shipping cost and 15% handling fee.
6. Return shipping is paid by the buyer.
Our return address:
NewTrendBeauty.com
5701 Spring Grove Dr.
Solon, OH 44139
USA